UK Journalists Say PR Professionals Are Under-Utilizing Social Media

Just when you think social media is just useful for brand marketers and advertisers, a survey by Daryl Willcox Publishing reveals that more than three-quarters of UK journalists rate social media as a relevant tool in their field and acknowledges their increasing use of it. The survey also shows that almost all (90%) of the surveyed journalists use social media now more than they did a year ago.

In a report by Helen Leggatt for the BizReport, 45% of these journalists also believe that public relations professionals are not as quick to jump in on the social media bandwagon. According to the report, these 45% are of the opinion that “PR professionals don’t use the platform enough citing a lack of understanding of the need to build genuine relationships on social media coupled with a lack of resources to respond quickly to journalists’ requests and queries.”

The article also notes that despite the new channels available, the majority of news dissemination by PR professionals are done by via e-mail (98%). Traditional pitches (71%), phone contact (53%), and face-to-face interaction (51%) were still far more used by PR professionals than social media channels. Among the social media channels available, Twitter ranked highest with 29% usage.

Financial Times interactive producer Martin Stabe was quoted saying that “by joining journalists as active participants in their clients’ industries’ online communities, PR professionals can forge stronger relationships with influential members of those networks.” The report also noted that the “PR community needs to respond to the changing work practices of journalists.”

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