The delivery method of any online store can greatly affect their business. A large percentage of shoppers consider the delivery options, fees, and methods before purchasing from an online store.
Here are eight things that customers think about free-shipping, and how it can help your online store to increase your sales:
- More than 75% of online shoppers say they feel satisfaction when e-commerce stores offer free or discounted shipping fees.
- 58% of online shoppers say they prefer e-commerce stores that give them the flexibility to choose a specific delivery date.
- 74% of users believe that free delivery served as a top factor that makes them buy from an online store.
- 70% of online shoppers admitted that they have added items to their cart to qualify for free shipping.
- 53% of customers use whatever delivery method is priced the lowest or offered for free.
- Online shoppers say that free-shipping is the number one factor that makes them recommend an online retailer to their friends.
- 23% of online shoppers also say that shipping charges are their top consideration when purchasing online.
- 13% of online buyers consider shipping speed, while 10% say delivery time flexibility is the most important thing.
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