New customers are great, returning customers can be even better—there’s no other way to state this age-old adage without losing it meaning. Now we’ll apply this age-old adage to leverage your social media marketing efforts of the 21st century to keep customers coming back. Incentive. It’s not enough to simply ask your customers to be…
In the same vein that led you to leverage social media marketing on Facebook and Twitter, more than likely, so have your competitors. The beauty of social media is that not only is the content that your competitors publish public, but you’re privy to their fan base’ reaction – whether your competitor’s recent promotion received…
As e-commerce merchants enjoy an increase in sales during the period from Black Friday through the holiday season, have you ever wondered how much of this is influenced by social media? Paul Chaney, in an article for Practical Ecommerce, shares his insights on how social media is helping to shape the world of e-commerce, particularly…
Facebook is quite possibly the most prevalent and seamless form of online communication and social connectivity. Indeed, Facebook, Twitter, and other social media networks are great for communicating with friends, and also perfect for businesses that need to get their message across to a larger audience. A little over a month ago Skype announces a…
What comes to mind when you think of the term “social gaming”? Sure, social gaming is huge on Facebook and other social networks, but just because something is an application on Facebook doesn’t make it a social game. Also, some social games don’t necessarily support social interaction. So what makes a social game a social…
Less than a week ago, Twitter, the widely popular social media giant, started inviting select users to preview the new Twitter Analytics product. Imagine getting all of your Twitter statistics right from the source. And the best part: it’s all free! This is huge news for anyone interested in social media marketing. Twitter Analytics will…
As social media becomes more and more prevalent, it becomes important to look toward the growing role that social media plays internationally. Many international communities have embraced social media, especially popular social networks like Facebook and Twitter. It’s also important to realize, from a marketing perspective, that all of this communication going on everywhere, new…
Attracting fans to a brand’s Facebook page or Twitter profile is only the beginning of effective social media marketing. Keeping those fans and turning them into brand ambassadors is the real task. According to a survey conducted by social media marketing agency Cone, new media users engage with brands when incentives are involved. The September…
Only a few months ago, social media giant Twitter launched their Places feature. Twitter Places has been a useful feature in that Twitter users can search for tweets from a specific location. Now Twitter may be testing a new feature to add to Places; businesses may soon be able to “claim” their physical location on…
The age-long debate of quantity versus quality has made it’s way to social media marketing, Twitter specifically. Is it better to have more followers or “better” followers (i.e. followers who are more interested in what you actually have to say, and will more likely respond). Guy Kawasaki co-founded the media aggregation site Alltop and has…
